John Seigfred Derla

2020-2020

1. Avaso Technology Solutions

IT Support Engineer

• Configuration and maintenance of workstations with computers and necessary peripheral devices (routers, printers etc.)
• Configuration and maintenance of local networks to optimize performance.
• Providing orientation and guidance to users on how to operate new software and computer equipment.
• Organization and schedule of upgrades and maintenance.
• Troubleshooting, and resolving problems (repair or replace parts, debugging etc.)
• Respond, troubleshoot, and resolve L1 issues.
• Management and maintenance of network operations of multiple vendors through effective installation and configuration.

2020-2020

2. Mace IT Services

IT Support Engineer

• Management and maintenance of company computers and servers using ConnectWise.
• Management of Linux and Windows servers.
• Managed Microsoft 365 and other projects.
• Managed and maintenance of WordPress websites.
• Build email and other marketing automation.

2022-present

3. Educatius Group

Solutions Architect Lead

• Led the migration from OneTrust to Usercentrics CMP across multiple WordPress sites, implementing GDPR-compliant, multilingual consent configurations with custom branding, and reconfigured Google Tag Manager and Consent Mode v2 to enforce consent-based tag firing, ensuring compliant and scalable analytics and marketing integrations.
• Architected and deployed an enterprise-grade, retrieval-augmented AI assistant as a Microsoft Teams app using Azure OpenAI (GPT-4.1) and Azure Cognitive Search. Deployed using Bicep templates, including Search, App Service, Identity, and Bot resources.
• Implemented Azure Front Door with Web Application Firewall (WAF) to enhance performance, availability, and security of front-facing websites.
• Designed and deployed schedule-based VM scaling using Automation Account, reducing overall infrastructure costs.
• Designed and deployed a self-hosted Bitbucket runner on Azure, enhancing CI/CD performance and reducing dependency on cloud-hosted runners.
• Designed and implemented an automated process to provision servers from VHD backups in Azure Blob Storage, streamlining provisioning and reducing manual effort.
• Planned and designed disaster recovery (DR) strategies for mission-critical websites to ensure business continuity.
• Built and configured cloud monitoring solutions using Azure Monitor for proactive system health tracking and alerting.
• Planned and executed server and database migrations from on-premises to Azure.
• Migrated on-premises and cloud mailboxes to Microsoft 365, ensuring seamless user adoption.
• Designed and automated server backup solutions leveraging Azure Data Factory.
• Conducted cloud architecture reviews and recommended cost-optimized, scalable solutions aligned with the Azure Well-Architected Framework.
• Oversaw the management and governance of cloud resources, ensuring compliance and cost efficiency.
• Collaborated with vendors and third-party consultants to drive system integrations and solution delivery.
• Delivered technical support and solution documentation to improve knowledge transfer and system maintainability.

2018-2022

4. Educatius Group AB

IT System Administrator

• Provisioning and maintenance of Azure resources such as Azure VMs, Storage Accounts, App Service, and Azure Databases.
• Configuration and maintenance of servers (Windows Server, Linux) and workstations.
• Configuration and management of database management systems such as MySQL and SQL Server.
• Configuration of new computers to be used by newly hired employees.
• Monitoring and management of remote workstations via N-central.
• Management of Office suite solutions such as Office 365 and Google Workspace.
• Management of cloud storage solutions such as SharePoint, OneDrive, and Google Drive.
• Create batch scripts, VB scripts and PowerShell scripts for optimizing workstations.
• Development and maintenance of web apps (APIs, statistics, etc).
• Provide technical support to every users in the company.
• Troubleshooting of hardware, software and network related issues.
• Created detailed documentation of all IT assets, configurations and procedures.

2017-2018

5. AJH Creative & Design, Inc.

Front End Developer (Home-Based)

• Development of websites using WordPress, PHP, HTML, CSS, JavaScript, jQuery, MySQL.
• WordPress plugins development.
• Modify WordPress themes.
• Configuration and management of MySQL databases.

2017-2017

6. We!Technology

Full Stack Developer

• Designing and development of websites using ASP.Net, MSSQL, JavaScript, CSS, jQuery, HTML, WordPress, PHP and MySQL.
• Management and maintenance of web hosts/servers running on Linux.

2016-2018

7. OPEN Interactive, LLC

Web Developer

• Development of websites using WordPress, PHP, HTML, CSS, JavaScript, and jQuery.
• Development of mobile apps using Framework7.
• Configuration and management of MySQL databases.
• Management and maintenance of web hosts/servers running on Linux.
• Management of websites using Plesk.

2015-2016

8. CET International

System Administrator Trainee

• Configuration of new computers to be used by newly hired employees.
• Maintenance of workstations in the company.
• Monitor and manage remote workstations via N-central (RMM System).
• Manage employee emails and other Google apps via Google Apps for Work.
• Create batch scripts and VB scripts for optimizing every workstation in the company.
• Management of employee contact numbers and desktop phones via RingCentral.
• Provide IT support to every employee in the company.

2012-2013

9. Dole Philippines Inc.

Junior Programmer

• Development of E-Gate Pass System using ASP.Net, HTML, CSS, JavaScript, AJAX, jQuery, jQuery UI, and JSON
• Creation of macros on Excel spreadsheet for record management.

2013-2015

10. OPEN Interactive, LLC

Web Developer

• Development of websites using WordPress, PHP, HTML, CSS, JavaScript, and jQuery.
• Management and maintenance of web hosts/servers running on Linux.
• Configuration and management of MySQL databases.
• Management and maintenance of websites using Plesk.